FAQ

Have some questions about our products or how to use them?

Well we will do our best to answer! Email us at info@thebusybeaver.ca for more questions!

What payment methods do you accept?

We accept the following payment methods: PayPal, E-Transfer, Debit & Credit.

What size of seed beads do you have?

At this time, we ONLY carry size 11 seed beads

What is the peeling layer on the front of my mirror cabs?

The peeling layer on the front of our mirror cabs is a protective plastic to ensure it doesn't get scratched and can be taken off after being beaded!

Do you make Custom Cabchons?

Yes we do! You can inquire about a custom cab by emailing us info@thebusybeaver.ca OR messaging us on Facebook! 

Custom orders have a $30 minimum and may include a set up fee depending on the design!

Do you accept Tax Exempt?

Yes we do! Please see our TAX EXEMPT APPLICATION in the menu or below

Why did you switch to Acrylic instead of wooden cabs?

Our UV printed acrylic cabochons (cabs) are printed right here in our shop in Leslieville, Alberta on our own UV printers. Each design is printed on 1.5mm acrylic with a flat back and finished with a clear protective topcoat for high-quality, durable prints that are lightweight and ready for beading. These are superior to the wooden cabs as they last longer and have a better look and feel.

Can I combine shipping if I placed two orders?

Yes! Message us and we can help you! The Busy Beaver on facebook or email us at info@thebusybeaver.ca

Where is my package? When is my package going to get to me? 

We send a email confirmation after filling every single order, please be sure to check your spam folder and unflag us if it was put there. We try to process orders the day of or the next day to ensure speeding mailing times. Please see our shipping policy for more information or message us! The Busy Beaver on facebook or email us at info@thebusybeaver.ca

What glue can I use on the Cabochons?

E6000, GOOP or any craft glue will work.

Never use Gorilla Glue, Crazy Glue, or Super Glue of any kind.

How do I cut the banding for my project?

You can use a small pair of scissors to snip between the links.

 

 

 

IMPORTANT CHECKOUT & TAX DISCLAIMER

U.S. CUSTOMERS — PLEASE READ

If you are a U.S. customer and choose to check out through the Shop app, applicable state taxes may be collected in accordance with Shop’s tax policies.

The Busy Beaver does not collect taxes from our U.S. customers. To avoid taxes being charged through the Shop app, please complete your purchase directly through The Busy Beaver website.

CANADIAN CUSTOMERS — PLEASE READ

If you are a Canadian customer with tax-exempt status on The Busy Beaver website, please be aware that the Shop app may still collect taxes at checkout, even if your tax-exempt status is already applied to our website.

To ensure your tax-exempt status is honoured, you must complete your purchase directly through The Busy Beaver website, rather than through the Shop app.

Please note: You can still select Shop as a checkout payment option on our website. Just be sure to check out directly on our website and not through the Shop app.

Thank you for your understanding and for supporting The Busy Beaver! 🦫